Privacy Policy

At Rapid Linker, we respect your privacy and are committed to handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, make a purchase, contact us or otherwise interact with Rapid Linker.

Information We Collect

When you use our website or place an order, we may collect information such as:

• Your name

• Billing and delivery address

• Email address

• Telephone number

• Order and transaction information

• Products you view or purchase

• Communications you send to us

• Device, browser and IP address information

• Website usage and interaction information

• Marketing and cookie preferences

Payment information is processed through our payment providers. We do not directly store complete payment card details.

How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders

• Arrange delivery and provide order updates

• Process returns and refunds

• Provide customer support

• Communicate with you about your order

• Maintain and improve our website

• Prevent fraud, misuse and security threats

• Meet our legal and regulatory obligations

• Understand how customers use our website

• Provide marketing communications where permitted and where you have provided any consent required by law

How We Share Information

We may share relevant personal information with trusted service providers where necessary to operate our store and provide our services.

These may include:

• Ecommerce and website service providers

• Payment processors

• Suppliers and fulfilment partners

• Delivery and courier companies

• Analytics providers

• Marketing and advertising providers

• Fraud prevention and security providers

• Professional advisers or authorities where required by law

We only share information that is reasonably necessary for the relevant service or purpose.

We do not sell your personal information.

Shopify

Our online store is powered by Shopify.

Shopify may process personal information when you visit our store, make a purchase or otherwise interact with services provided through the Shopify platform.

Shopify handles personal information in accordance with its own privacy practices and applicable data protection requirements.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate essential website features, remember preferences, understand website performance and, where applicable, support advertising and marketing.

Where required by law, non-essential cookies will be used according to the choices you make through our cookie or privacy controls.

You can also control certain cookies through your browser settings.

Marketing Communications

If you choose to receive marketing communications from us, we may contact you about new products, offers or other Rapid Linker updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or by contacting us.

Unsubscribing from marketing communications will not prevent us from sending necessary transactional messages relating to your orders.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records, resolving disputes and complying with legal, tax and accounting obligations.

Retention periods may therefore vary depending on the type of information and our legal obligations.

Data Security

We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable UK data protection law and your circumstances, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Request deletion of certain personal information

• Request restriction of certain processing

• Object to certain uses of your information

• Request transfer of certain information where applicable

• Withdraw consent where processing is based on consent

Some rights may be subject to legal exceptions or requirements.

To make a privacy request, contact us at info@rapidlinker.pro.

We may need to verify your identity before completing certain requests.

International Data Transfers

Some of our service providers, suppliers or technology partners may process information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required under applicable data protection law.

Children's Privacy

Our website and products are intended for general consumers and are not specifically directed at children.

We do not knowingly seek to collect personal information from children in circumstances where parental or guardian consent would be required by law.

Third-Party Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal requirements.

The latest version published on our website will apply.

Contact Us

If you have questions about this Privacy Policy or how Rapid Linker handles your personal information, please contact us:

Email: info@rapidlinker.pro