Refund Policy
Last Updated: July 2026
At Rapid Linker, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.
Returns
You may request a return within 15 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order confirmation is required.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Personalized or customized products
- Items marked as final sale
- Products damaged due to misuse or improper handling
Refunds
Once we receive and inspect your returned item, we'll notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please include:
- Your order number
- Clear photos of the product
- Photos of the packaging (if applicable)
We'll arrange a replacement or refund where appropriate.
Order Cancellations
Orders can be cancelled before they are shipped.
Once an order has been shipped, it cannot be cancelled. However, you may request a return within 15 days of delivery in accordance with this policy.
Return Shipping
If the return is due to our error (wrong, defective, or damaged item), we will cover the return shipping cost.
If the return is due to a change of mind or customer preference, the customer is responsible for the return shipping cost.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Email: support@rapidlinker.store
We're always happy to assist you.